Social Data Indicate Muted Customer Demand For Starbucks Evenings

According to the latest data from TickerTags, Starbucks Corporation SBUX 0.1% is struggling to gain social media traction for its Starbucks Evenings roll-out. Starbucks began a wide expansion of its beer and wine service this year, but the service has so far generated lackluster social media buzz.

TickerTags monitors social media sites to identify trends by searching for words and phrases that appear together in social media content, such as tweets.

Starbucks has expanded Starbucks Evenings from 70 locations in the fall of 2015 to 443 locations as of mid-2016. Unfortunately, social media conversations about the program have remained stagnant. Despite a 500 percent increase in the number of Starbucks Evenings locations, the number of tweets containing the words “beer” and “wine” with “Starbucks” has remained relatively low.

To make matters worse for Starbucks and its investors, social media mentions of Starbucks in general have been on the decline. In the first half of 2016, the number of tweets mentioning Starbucks was…

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